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Privacy Policy & Terms of Service

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Last Updated: February 3, 2026

Mountain Move and Clean LLC ("we," "us," or "our") provides professional moving and cleaning services in Colorado. This document governs our data practices and your consent to receive communications, including SMS.

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1. Use of Personal Information

We use the information you provide to:

  • Generate and deliver accurate moving and cleaning estimates.

  • Coordinate logistics, including scheduling and arrival window notifications.

  • Provide customer support and follow-up regarding your service.

  • Improve our website and comply with Colorado state legal requirements.

2. Data Security and Handling

We take the security of your personal information seriously and implement the following measures:

  • Storage & Protection: Personal data is stored on secure servers and protected by industry-standard encryption and firewalls. Access is restricted to authorized employees who require the information to perform moving or cleaning services.

  • Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or accounting requirements.

  • Disposal: When personal data is no longer required, it is securely deleted or anonymized to prevent unauthorized access.

  • No Unauthorized Access: We do not sell, rent, or lease your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic.

  • Essential Cookies: Necessary for the website to function (e.g., lead form submission).

  • Analytics: We use tools like Google Analytics to help us understand how visitors use our site.

  • Opt-Out: You may disable cookies in your browser settings. We honor Global Privacy Control (GPC) and "Do Not Track" signals.

4. SMS Privacy Policy (Carrier Requirement)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Terms and Conditions

By providing your phone number and opting in through our website forms, you agree to the following:

  • Program Description: SMS is used for transactional and logistical purposes, including quote delivery, move-day coordination, and service reminders.

  • Message Frequency: The number of messages varies based on your specific move or cleaning project.

  • Message & Data Rates: Standard message and data rates may apply from your carrier.

  • Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

6. Your Choices: Opt-Out & Support

  • To Unsubscribe: Text STOP to our number at any time. You will receive one final text confirming you have been unsubscribed.

  • For Assistance: Text HELP for more information, or contact our team directly at [Insert Phone Number] or [Insert Email].

7. Eligibility and Age Restriction

You must be at least 18 years of age to use our services or opt-in to SMS communications. By using this site, you represent that you meet this age requirement.

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