Privacy Policy
Privacy Policy for Mountain Move and Clean, LLC
Effective Date: 11/15/2025
1. Introduction
Mountain Move and Clean ("we," "us," or "our") is a moving and cleaning company based in Colorado. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services or interact with our website.
2. Information We Collect
We may collect the following types of personal information:
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Contact Information: Your name, address, email address, and phone number.
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Service Information: Details about your moving and cleaning needs, such as the size of your home, the services you request, and your preferred dates and times.
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Payment Information: We use a secure third-party payment processor to handle all financial transactions. We do not store your credit card or bank account information on our servers.
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Website Usage Data: We collect information about how you use our website, including your IP address, browser type, pages you visit, and the time and date of your visit. This information is collected through cookies and other tracking technologies.
3. How We Use Your Information
We use your personal information for the following purposes:
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To Provide Services: To schedule and perform your moving and cleaning services, and to communicate with you about your appointment.
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To Process Payments: To process payments for our services through our secure third-party payment processor.
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To Improve Our Services: To analyze website usage data and customer feedback to improve our services and website functionality.
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To Communicate with You: To respond to your inquiries, provide customer support, and send you important updates and information about our services.
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For Marketing Purposes: With your consent, we may use your contact information to send you promotional offers and newsletters. You can opt-out of these communications at any time.
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To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
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We will not sell, rent, or trade your personal information to third parties. We may share your information with the following parties:
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Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as our payment processor, website hosting provider, and marketing service providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
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Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
5. Data Security
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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use a combination of physical, administrative, and technical safeguards to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
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6. Your Choices and Rights
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You have the following rights regarding your personal information:
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Access and Correction: You have the right to access and correct your personal information.
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Opt-Out: You can opt-out of receiving marketing communications from us at any time. Please call our office for expedited handling of communication opt-out requests.
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Do Not Track: Our website does not currently respond to "Do Not Track" signals.
7. Third-Party Websites
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes have been posted constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mountain Move and Clean, LLC
720-988-0738